Business Readiness Planning

Working with your community management team to ensure the required governance, rewards and recognition, moderation policies and processes are in place to successfully operate the community during and after launch.

Configuration & Implementation

Assistance for with environment setup and configuration of the customer’s community. Including home/landing page, global look and feel, navigation, profile fields and moderation and help/support place.


Online community platforms are designed to be intuitive and easy to learn. But will it be used in the way that your organisation requires? Training is the answer – for execs, community managers, use-case owners, SMEs and end users. In-person, remote and recorded – we offer all.